EASYTAP HELP CENTER
Check most frequently asked questions here, if you still need help then please contact us at info@easytap.co
Compatibility 🤝
To EasyTap to an iPhone 7, iPhone 8 or iPhone X, you must use the NFC reader in their control center! See the image below for how to activate this or watch the video:
Yes! EasyTap will work through 99.9% of phone cases, including ones that hold credit cards. The only exception would be if your case has a layer of metal.
No! The other person does not need an EasyTap or app to receive your EasyTap profile. That's the beauty of EasyTap ⚡️
If their phone is on this list of compatible devices you can pop to their phone. If it is not, just use your EasyTap QR code on your profile to share!
General 💎
1. Make sure their phone works with EasyTap: Compatible Devices
The phone model you have does not matter when sharing!
2. Make sure to touch your EasyTap to the very top of the back of their phone.
On iPhones, the sweet spot for reading a EasyTap is on the very top of the back of the device. See video.
3. A EasyTap CANNOT be read when:
- their phone is in airplane mode
- their device flashlight is on
- their phone screen is off
- their camera is open
4. Watch the video to see the best technique for using EasyTap to compatible iPhones!
1. Make sure their phone works with EasyTap: Compatible Devices
The phone model you have does not matter when sharing!
2. Make sure to touch your EasyTap to the very center of the back of their phone.
For Androids, the sweet spot for reading an EasyTap is in the center of the back of the device.
3. Make sure NFC is turned on in their phone settings
If their phone is on the compatible devices list and is still not reading your EasyTap, go to their phone settings and search for NFC. Make sure that "NFC" is turned on!
Use the diagram below as a guide to where you should place your EasyTap to avoid constant notifications!
Attach your EasyTap to the back of your phone within the coloured areas shown above
Where to place your EasyTap:
Attach your EasyTap to the back of your phone within the coloured areas shown above.
EasyTap is a small tag placed on the back of your phone that lets you instantly share your social media, music, payment platforms and contact info just by tapping your phone to a compatible smartphone!
The other person doesn't need an app or a EasyTap to receive your info 💥
The possibilities for EasyTap are limitless. EasyTap can be used by anyone in any industry to instantly share a customized, all in one social profile to people they meet.
Don't want to share your whole profile, use the Direct feature to instantly connect someone to your Instagram, LinkedIn, contact card, Snapchat, etc.
Whether you are a student, artist, entrepreneur, model, influencer, athlete or photographer, EasyTap can help improve your networking and will leave a lasting impression on everyone you meet.
Absolutely! Email us at info@easytap.co to start a conversation with us! 📈
Shipping 📦
Yes we do! 🌎
Once your EasyTap is on its way, you will receive an email or text message with a link to your tracking information!
If you don't receive this email, please email us at info@easytap.co
Here is our privacy policy and terms of service ⚡️
We currently do not accept returns.